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Bank on your hours — day or night — with the help of our free, digital banking services.

iPad/iPhone  Android

Online Banking

  • Free, secure, and easy-to-use service for Alliance Bank customers
  • Manage a number of banking activities anytime, anywhere with Internet access:
    • Access eStatements
    • View account balances and history
    • Transfer funds between accounts (one-time and recurring transfers)
    • View checks written
    • Make loan payments
    • CardSwap - update preferred payment method for your favorite online streaming & shopping services, all in one place.
    • And more

Bill Pay

  • Pay one-time or recurring bills with ease:
    • Schedule payments in advance
    • Set up payment reminders
  • Ensure payments are received on time
  • Have all payee information in one convenient place
  • Retain funds until paper drafts are presented for payment
  • Avoid paper clutter
  • More secure than paper billing
  • Make more time for yourself; fewer bank trips necessary
  • Print or download to popular financial management software

As of July 31, 2020 our online banking provider will no longer support Internet Explorer. Their decision is rooted in our shared concern for your internet and financial security. 

 

What's a browser? Isn't that just a search page (like Google)?

Internet Explorer—the “e” icon you use on a Windows machine to open the internet—is an example of a web browser. For Mac users, the icon looks like a small compass and is called Safari. Those are pieces of software that come with your computer that allow you to access the internet. Other companies make similar software, including browsers like Google Chrome and Mozilla Firefox. Those are options you can use instead of Internet Explorer. Microsoft also offers a newer browser called Microsoft Edge that is currently available and recommended for Windows 10 users. It will soon be made available for Windows 7 and Windows 8/8.1 users.

 

Note: Windows 7 is losing security support on January 14, 2020. You may want to start looking to upgrade your computers operating system.

 

Why do I have to move off Internet Explorer?

 

Microsoft recommends that everyone stop using Internet Explorer 11 (IE11). The browser is no longer being developed by Microsoft because they have moved to Edge. For security reasons, we recommend moving to Edge, Chrome, or Firefox.

 

Essentially, Microsoft says not to use IE11 on the web. It can still be used as necessary for internal tools that specifically require IE11, but a more modern browser (Edge, Chrome, or Firefox) should be used for everything else. Companies that need IE11 for legacy apps, then, should only use IE11 for those legacy apps. But even then, Edge provides backwards compatibility mode.

 

Why doesn’t Alliance Bank support older browsers like IE11?

 

Software makers continually release new versions of their browsers and stop updating the old ones. These older versions gradually loose compatibility with current technology. Support for older browsers must be dropped in order to incorporate the newest, best, and safest technology for your financial security.

 

Why do I have to MFA into the app again?

When a new IP or browser is detected, we sometimes trigger the user to re-authenticate through multi-factor authentication for security. Multifactor authentication (MFA) is a security system that requires more than one method of authentication from independent categories of credentials to verify the user's identity for a login or other transaction.

 

I don't want to lose my bookmarks. Can they be carried over to my new browser?

Yes. See below.

    1. Moving to Chrome:

https://support.google.com/chrome/answer/96816?hl=e n

Transitioning from Internet Explorer to Chrome: during new installations of Chrome, the user will be asked if they want to import their bookmarks from Internet Explorer. The user can select "Yes."

    1. Moving to Firefox:

https://support.mozilla.org/en-US/kb/import-bookmarks- internet-explorer-or-microsoft-ed

    1. Moving to Edge:

Windows 10 https://support.microsoft.com/en- us/help/4028355/microsoft-edge-import-favorites

 

I don't want to lose my saved passwords. Can they be carried over to my new browser?

As with bookmarks, you can import passwords when transitioning to a new browser. Make sure you check (or don’t uncheck) the option to import your passwords. Some browsers will offer an option to select or deselect the import of Saved Passwords. See the above links for importing bookmarks.

 

What about my Yahoo (or other) search or toolbars?

No. Toolbars that were supported via Internet Explorer are not transferable between browsers, though Chrome, Firefox, and Edge do offer a wide variety of similar toolbars that can be installed from their respective extension stores. The vast majority are free of charge.

    1. Chrome:
      1. https://chrome.google.com/webstore/category/extensions
    2. FireFox:
      1. https://addons.mozilla.org/en-US/firefox/
    3. Microsoft Edge:
      1. https://support.microsoft.com/en- us/help/4027935/microsoft-edge-extensions

 

Why do you recommend Chrome over Firefox or Edge?

Google Chrome is a more modern and secure browser. It's built on a new framework and is updated on a more frequent basis. Microsoft Edge is even moving its backend framework to utilize Chrome’s. Firefox is also a solid browsing solution, with similar updates and security features. Our development teams tend to work mostly on Google Chrome, which is why it's our browser of choice.

 

I have web applications that only work on IE11. I can't switch browsers.

While you will have to download and utilize Chrome, Firefox, or Edge to access online banking, you do not have to uninstall IE11 and can continue to open IE11 up for that specific web application.

Microsoft Edge offers a feature called Enterprise Mode, that allows you to blacklist (select) which websites (addresses) you want to continue to open in IE11.

If you are not your computer's administrator, you will want to start speaking with the application vendor to get them to update the application to operate on more modern, supported browsers.

 

Will I have to keep doing this (updating)?

Generally, no. Newer browsers including Chrome, Firefox, Edge have auto- updates turned on by default. Safari will update when you update your operating system. However, it is good for you to check that your browser is up to date from time to time. Your financial security is our priority.

Mobile Banking

  • Fast, free, and secure service for customers enrolled in online banking1
  • Available to Alliance Bank customers
  • Easily keep track of your finances — even on the go:
    • View account balances
    • Review history
    • Transfer funds between accounts
    • Receive alerts
    • Pay bills
  • Available via any web-enabled cell phone or device
  • Utilize this service three convenient ways:
  • Save valuable time and effort; avoid an extra trip to a branch

Learn more about the enhanced features of our SMS text alerts.

Mobile Deposit

  • Deposit checks anytime, anywhere from your mobile phone
  • Free service for customers with an Alliance Bank checking account
  • Save time, avoid unnecessary trips to a branch
  • Deposit your check in just a few quick clicks:
    • Log into the Alliance Bank mobile app and tap "Deposit Checks"
    • Choose an account and enter the check amount
    • Snap a photo of the front and back of the endorsed check
    • Tap "Deposit" to submit the check
    • You will receive a confirmation number and can also request an email confirmation for your records 

Get Started

To get started, simply log into the mobile app and accept the service agreement. 

 

1Wireless carrier data rates may apply.

  • Save paper and save the environment
  • Fast, free, and easy alternative to paper statements
  • Receive email notice when new eStatement is ready
  • Easier to retrieve info when needed; easily available online anytime through online banking
  • Reduce clutter
  • Reduce chance of fraud and identity theft
  • Arrive faster than paper statements
  • Simplify recordkeeping and eliminate storage hassles
  • Easily access past statements
  • Ability to download for permanent storage or print if needed

At Alliance Bank we're excited to offer a new way to make our account holder's lives easier—and we hope you'll share that excitement. We now offer CardSwap which allows our account holders to update the payment information required by all of their favorite online streaming and shopping service providers—all within one intuitive workflow. CardSwap supports payments for more than twenty top online service providers—including Netflix, Hulu, Amazon, Spotify, and more*. We're excited about this offering, because it saves you time and trouble. Just log in, update your payment info once, provide login info for your service providers, and CardSwap does the rest.

*None of the listed companies are associated with, sponsor, or endorse this product.

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CardSwap FAQ's

What is CardSwap?

CardSwap lets account holders automatically apply new debit or credit card information across their favorite subscription and digital point of sale (POS) services (Hulu, Netflix, iTunes, Amazon, etc.*) in a single, elegant workflow.
*None of the listed companies are associated with, sponsor, or endorse this product.

How does CardSwap work?

The account holder enters their FI-issued card information once, enters login credentials for their subscription services, and the new preferred payment information is automatically tested and applied in real time. It takes only 24 hours for these updates to be made across services.

Does CardSwap work for both debit cards and credit cards?
Yes.

Does CardSwap support payment methods other than card payments (ACH, check, etc.)?
No.

Does CardSwap work for traditional bill pay or direct billers? 
No, CardSwap is specifically designed for subscription services and digital points of sale.

Is CardSwap secure and compliant?
CardSwap undergoes routine ethical hack, code reviews, and penetration testing. Data is encrypted utilizing AES 256 encryption and all web services are HTTPS/SSL. Encryption keys are managed by AWS Key Management Service, using hardened systems where sensitive data is only used in memory, and never stored in our own databases.

How many subscription or digital point of sale vendors are supported by CardSwap? Who are they?
There are more than 20 vendors supported by CardSwap at launch. They include*:
Amazon
Netflix
Hulu
iTunes
Spotify
HBO Now
Squarespace
Pandora
Adobe
Vivint
24 Hour Fitness
ADT
Playsation Network
Sling
Dollar Shave Club
Macy’s
Birchbox
Crunchyroll
CBS
SoundCloud
Blue Apron

*None of the listed companies are associated with, sponsor, or endorse this product.

When authenticating into their subscription services, are account holders immediately notified of a successful or failed log-in attempt?
Yes.

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MyCardRules
Control your Alliance Bank debit card right from your mobile device.

Turn your cards on or off, set spending limits and get alerts, all with a few quick taps.

GET STARTED

The MyCardRules™ app lets you control how, when, where and who uses your Alliance Bank Debit card. With the app you can choose from a variety of controls, such as:

  • Instantly turn a card OFF if it’s lost, stolen or being misused
  • Get a notification every time the card is used, or configure the app to get notifications for only specific card activity
  • Decline and restrict in-store or online transactions based upon your settings
  • You can even set your cards so that they can be used only when your mobile device is in the same location as the merchant
  • Set transaction spending limits based on your preferences, including dollar amount, transaction type and merchant type
  • Get instant alerts on certain types of transactions, like when a transaction is declined
  • Set a specific region where the card can be used or restrict usage based on your mobile device’s location
  • Set parental controls and monitoring

Disclaimer: App Store is a service mark of Apple Inc. Android is a trademark of Google Inc. App is free. Data rates may apply.

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MyCardRules FAQ's

What is MyCardRules?
MyCardRules is an easy-to-use mobile app that lets you set card controls, add restrictions and receive transaction alerts.

How does MyCardRules let me manage my cards?
Just download the MyCardRules app from Google Play™ or the App Store®. Then you can set a wide range of controls and alerts on all your cards. For example, you can:

  • Turn your card on or off
  • Set transaction spending limits based on your preferences, including dollar amount, transaction type and merchant type
  • Get instant alerts on certain types of transactions, like when a transaction is declined
  • Set a specific region where the card can be used or restrict usage based on your mobile device’s location
  • Set parental controls and monitoring

Alerts will show up just like any other notifications you get on your mobile device.

Why is it a better way to manage my cards?
Because you can manage your card transactions all in one place, right from your mobile device. You have complete control of how, when, where — and WHO uses your cards.

Plus, knowing that you’ve set rules, restrictions and alerts that meet your specific spending preferences adds another layer of fraud detection and prevention, and gives you added peace of mind.

Is it secure?
Yes, managing your cards with MyCardRules is safe and secure. Your account is password protected and highly encrypted.

How do I get started?
After you download the MyCardRules app, select “New User” and then enter your card information to begin registration.
You'll need to provide:

  • Card Number
  • Expiration Date
  • Security Code (usually on the back of your card)

Next, you’ll create a username and password.

Once your account is created, you can log in and access the “Card Details” screen.

From this screen you can:

  • Turn card controls on/off
  • Set controls
  • Manage alert preferences
  • View recent transactions and more

GET STARTED

We strive to bring account holders the best new banking technology, and we’re excited to announce our new person-to-person payments feature!

What are person-to-person payments?
Person-to-person payments are a digital cash alternative that make sending and receiving money as easy as emailing and texting. Whether it’s paying allowance, splitting the check, or sending a birthday gift, person-to-person payments allows you to quickly transfer money from your existing bank account to almost anybody else’s.

Fast
You can initiate a payment from any device. Your recipient receives funds almost immediately.

Easy
No registration or setup required—the feature is ready to use in online or mobile banking.

Secure
Every transaction requires your debit card PIN, making it safe.

Get started today!

  1. Click “Transactions” then “Pay People” in your online or mobile banking application
  2. Enter recipient name, email address or phone #, amount of payment and memo (optional)
  3. Select your Alliance Bank debit card, or add a new one by selecting “+ Add a card”
  4. Enter your debit card pin to process the payment

Start using person-to-person payments today for all of your payment needs. If you have any questions about person-to-person payments or how they work, contact your branch representative today.